This Privacy Policy outlines how Credit Butterfly (“we,” “our,” or “us”) collects, uses, discloses, and protects the personal information of individuals who engage with our credit repair services. We are committed to safeguarding your privacy and ensuring the security of your personal information.

1. Information We Collect:

We collect and process personal information necessary to provide our credit repair services. This information may include but is not limited to:

  • Contact details (name, address, phone number, email address)
  • Social Security number
  • Financial information
  • Credit history and credit report information
  • Any other information you provide to us during the credit repair process

2. How We Use Your Information:

We use the collected information for the following purposes:

  • To assess your credit situation and provide tailored credit repair services
  • To communicate with you about your credit repair process
  • To interact with credit bureaus, creditors, and other relevant parties on your behalf
  • To comply with legal obligations and industry regulations
  • To improve the quality of our services
  • To send updates, newsletters, or promotional materials (if you’ve opted in)

3. Data Sharing and Disclosure:

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with the following entities as required:

  • Credit bureaus, creditors, and relevant financial institutions for credit repair purposes
  • Legal and regulatory authorities as mandated by applicable laws
  • Our service providers who assist in the credit repair process, subject to strict confidentiality agreements

4. Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet is entirely secure. We cannot guarantee the absolute security of your information.

5. Your Rights:

You have the right to access, correct, or request the deletion of your personal information that we hold. You may also have the right to restrict or object to the processing of your data. To exercise these rights or if you have questions about your data, please contact us using the details provided in this Privacy Policy.

6. Cookies and Tracking:

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings, but disabling cookies may limit certain features of our website.

7. Children’s Privacy:

Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their information, please contact us to have it removed.

8. Changes to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the revised Privacy Policy on our website, and any material changes will be communicated to you via email or other appropriate means.